Custom integrations with Salesforce

Hand drawing a network of connected team icons around “sales force.”

I’ve been asked three times in the last six months for suggestions on integrating home-grown, thrid-party tools with Salesforce. These are systems completely separate from the Salesforce ecosystem where you’re going to be building something custom. A few years ago we used this architecture to integrate a third party payment system with Salesforce and it […]

Product Revenue Schedules for Renewals in Salesforce

In lots of the Salesforce orgs I’ve worked in over the years the renewal process is managed through Opportunties. When a new business Opportunity is Closed/Won a Renewal Opportunity is automatically generated and the Account Manager (or CSM) is responsible for managing the renewal. This is typically on an annual renewal basis – and you […]

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